FAQ

What kind of health and hygiene measures you implement to ensure safe visits?

  • We have intensified cleaning and hygiene measures in all hostel facilities.
  • We offer hand disinfectant in all public facilities of the hostel

What is included to the room price?

  • The room price for private rooms includes breakfast, towels and linen, private bathroom and sauna during common sauna hours.
  • Dormitory room price includes towels and linen, private locker and sauna during common sauna hours.
  • We strive for ecological choices in daily basis. Therefore, daily cleaning is not included to the room price, but you can ask for extra cleaning services from our reception.    Let´s save our precious nature together!
  • All guests are free to use the well-equipped common kitchen and TV lounge area. You won´t find a telly in the rooms, because one of the highest goal of the hostel is to support community <3

Is it possible to check in after the reception is closed?

No worries, you can check in outside our reception opening hours at any time via the self-service kiosk located in our back lobby. We’ll send you detailed instructions for late check-in by email 1–2 days before your arrival. If you already know you’ll be arriving late, please let us know when you make your reservation so we can be ready to welcome you.  If you’ve booked through an external booking site, we might not receive your email address. Please make sure you receive the late check-in instructions in good time before your arrival.

Please remember that self-service check-in is available once the reservation payment has been completed.

Can I bring my pet with me?

Well-behaving pets are welcome to some of the private rooms and cafeteria area. We kindly ask you to contact us beforehand about the furry friend, so we can check the availability of the pet rooms. Cleaning fee of a pet is 15€ and you can pay it upon arrival.

Is it possible to check in earlier?

We can offer earlier check in depending on the availability. You can request for an early check in at the day of your arrival at the earliest.

Is it possible to have a late check out?

We can offer late check out depending on the availability against an extra fee. You can request for late check out at the morning of departure.

Do you have parking available?

Yes, we have a heated parking garage available. Parking spaces must be reserved in advance. The price is €12 per night. We also offer an electric vehicle charging spot (11 kW) for €20 per night.

Additionally, we have a motorcycle parking area available for €10 per night, which includes access to a washing station.

Is there a storage for luggage at the hostel?

Yes, you can leavebefore checking in and also after checking out.

In addition to breakfast, do you offer something to eat?

Yes, we do! On normal weekdays there is a lunch at our cafeteria between 11 am-2 pm. In addition, there are pastries and small bites at our cafeteria when it´s open.

Do I have to announce you beforehand about special diet?

You can mention about your special diet in the reservation details and also tell to the staff upon arrival to breakfast. Our staff is happy to tell about the ingredients of the breakfast. For example, we serve gluten free options to your table.

Is it possible to have a double bed?

There are twin beds (=separate) in all our private rooms. We can arrange the beds together by a request. Please let us know about your wish before the check in date.

Is it possible to get an extra bed to the room?

It is possible to get an extra bed to some of the room types. We have limited availability for the extra beds, so we recommend to contact us beforehand to check the availability. The price for extra bed is 25€/night, which includes breakfast for the guest.

I would like to get a NON-SMOKING room. What should I do?

Smoking is prohibited in all indoor premises of the hostel. Therefore, all the rooms has NO SMOKING signs.

What is the easiest way to move around the city?

Hostel is located in the city center, so most of the services are within walking distance. Bus number 8 operates between railway station and Santa Claus Village. During winter bus number 11 operates between railway station, city and airport. In addition, taxi is a convenient way to get from a place to another especially if you have heavy luggage.  During the summer, getting around by bike is one of the easiest and most enjoyable ways to explore the city. We rent out regular city bikes for our guests – a convenient and eco-friendly option for short distances and sightseeing.

Are the facilities accessible for disabled guests?

Hostel premises are not totally accessible. There is an accessible toilet at the cafeteria and reception. It is possible to get an assisted access to cafeteria and reception with an installed ramp on the steps. There is an elevator to the rooms, but there are doorsteps at room and bathroom doors. We kindly ask you to be in contact to the reception about the possible need for special arrangements. We are happy to help!

Do you organize activities?

We do not not organize any activities of our own. You can find our recommendations for activities from here and check for more information about activities in Rovaniemi from here!

Hostel Café Koti

Valtakatu 21
96200 Rovaniemi
Lapland / Finland

+358 20 7304722
info@hostelcafekoti.fi
Café Koti open
Mon - Fri 7.00 - 18.00
Sat      8.00 - 18.00
Sun     8.00 - 11.00
& public holidays

Reception open
Mon - Fri 7.00 - 19.00
Sat - Sun 8.00 - 19.00
& Public holidays

Our staff is on call daily until 19.00.
After that reception is closed, local security company is on call whole night for urgent situations. 

  

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KOTI

ROOMS

Standard Twin Room
Superior Twin room
Triple room
Family room
Private room for 5 persons
Mixed Dorm
Female Dorm
Apartment

FOOD & BEVERAGES

Lunch

OUR ROVANIEMI

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